TERMS

Hours Of Operation

 

Monday-Friday: 8am-7pm EST

Saturday&Sunday: CLOSED 

 

Turnaround Time
 

TURN AROUND TIME BEGINS ONLY WHEN WE HAVE RECEIVED ALL THE REQUIRED INFORMATION!!

Logo designs and branding products have a maximum of 72 hour turnaround time.

Website design have a maximum 7 days turnaround time.

Orders that are paid in full have priority with a faster turnaround time. 

You may receive your order anytime up to 11:59 pm on the designated date.

Please wait until the appropriate turnaround time has lapsed before contacting us!

TURNAROUND TIME DOES NOT INCLUDE SATURDAYS &SUNDAYS!

 

Edits 

LOGO AND BRANDING PRODUCTS

All logo and branding product designs come with three(3) free edits. You may be as descriptive as you would like with each edit. To ensure no edits are wasted, please be very descriptive to the details you'd like included or changed in the sample. Any edits after 3 edits will incur an additional fee. Once the edits have been confirmed and the designs have been sent, any additional edits will incur additional fees. Edits are completed within 24 hours.

WEB DESIGN

All web design packages come with five(5) free edits. You may be as descriptive as you would like with each edit. To ensure no edits are wasted, please be very descriptive to the details you'd like included or changed in the sample. Any edits after 5 edits will incur an additional fee. Once the edits have been confirmed and the designs have been sent, any additional edits will incur additional fees. Edits are completed within 24 hours

 

Refunds

 

No refunds will be granted upon placing your order. Graphic design is a service business and once an order is placed the design begins. As a designer, my time must be compensated. We appreciate your understanding.

Shipping

We are partnered with printing partners to fulfill your printing needs. Normal processing of orders take an average of 10 business days. We currently ship only within the United States. We appreciate your patience.

File Format

 

Files for logos are sent in png, jpeg, and pdf form(pdf only if specifically requested). You may also request the original file.
 

Requirements 


Upon completing your order, please fill out the design form. This ensures we capture all needed information for your project. Please fill this form out in its entirety to ensure we meet your design needs. 

Once your samples have been completed, please respond with your edits or chosen design within 4 hours. Failure to do so may result in a delay in processing your order. 

This website is owned and operated by PrettyGrlsDesign. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors graphic design services. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

CONTACT US!

EMAIL: PRETTYGRLSDESIGN@GMAIL.COM

PHONE: 678.671.7791

Monday-Friday: 8am-7pm EST

Saturday&Sunday: CLOSED 

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